Real Estate Management

Get the ROI for your portfolio by using the world's best expertise in Real Estate Management.

SERVICES

OWNERS ASSOCIATIONS MANAGEMENT (OAM) ADVISORY

  • Setup of OAM team, policies, procedures
  • Development of employee skillsets & job descriptions
  • Identification of potential employees, interviews & recruitment
  • Comprehensive training of OAM team
  • Conducting first Board Meeting & AGA

OA MANAGEMENT SYSTEMS & MANUALS

  • Development of Handover/Owner’s Manual & Welcome Kit
  • Creation of Customer Journey Maps
  • Development of OA Board Welcome Kit (Rules, Guidelines, Structure)
  • Development/enhancement of OAM Corporate branding, content development
  • Creation of communication documents (Board Packets, customer templates)
  • Creating of statutory documents (AGA Notices, Board Resolutions, Minutes)
  • Creation of Community Newsletters
  • Ideation of Community Portal/ Website
  • Identification, setup of OAM systems (Financial, Administrative, etc.)
  • Identification, setup of FM systems (Technical, Operations, etc.)
  • Development of Fit-Out Manual

COMMUNITY STRUCTURING, COMPLIANCE & DOCUMENTATION

  • Structuring & Governance of Community
  • Review of Jointly-Owned Property Declaration (JOPD)
  • Review of Master Community Declaration (MCD)
  • Review of Community Rules
  • Review of community signage & placement

PROCUREMENT & TENDERING

  • Review/setup of tendering systems
  • Creation of policies & procedures for tendering

PLANNING SERVICES

  • Planning of Master Community
  • Review of Soft and Hard Facilities Management
  • Development of Crisis Management systems/process
  • Development of Service Charge Models & Budget templates

GOVERNMENT & REGULATORY COMPLIANCE

  • Review of Common Area plans
  • Review of Building Completion Certificates

EXISTING SYSTEMS AUDITS

  • Review of MEP Building Services
  • Utilities & Infrastructure
  • Landscaping & Irrigation
  • Waste Management

PROPERTY & CUSTOMER HANDOVER

  • Development of Snagging/De-snagging processes
  • Creation of systems/templates for taking handover from contractor
  • Creation of systems/templates for providing handover to the customer
  • Development/Review of forms, templates, documents to handover to the customer