A qualified architect, with a wide-ranging award-winning international career in Architectural Design, Customer Experience, Community Management, Real Estate Management and International Relations spanning the USA, Spain, Colombia, India, the Far East and the Middle East, Jeevan is well known and regarded as the ‘Father of Community Management’ in the Middle East.

In his 15-year-long career with Emaar Properties, he has achieved huge milestones including the management of 5 master planned communities with a portfolio of over 35,000 units including Burj Khalifa and Downtown Dubai. During his project with Nakheel Properties, he managed over 42,000 units including Palm Jumeirah, Jumeirah Islands, International City and Nad Al Sheba villas.  His certifications comprise a massive list of many firsts- first Certified Manager of Community Associations (CMCA), first Association Management Specialist (AMS), one of the first international Professional Community Association Managers (PCAM) and the first international Large-Scale Manager (LSM). In 2011 he received the Institute’s ‘Rising Star Award’ and in 2014 the prestigious ‘President’s Award’ in the USA. He has received many awards and recognition from institutes in USA, UAE, India, Italy, Spain, Argentina, Chile, Cuba, and Colombia for his international work. In 2022, he received a Doctor of Letters (D.Litt.) from Azteca University in Mexico and has also been appointed as Full Professor of Real Estate Management.

Jeevan completed serving a 6-year term on the US-based Community Managers International Certification Board (CAMICB), USA but continues to sit on many committees. He served as the inaugural President of the Community Associations Institute (CAI) – Middle East and is currently appointed to the institute’s Board of Trustees in the USA becoming the first non-American in 45 years to be appointed to this prestigious position. In 2022 he has been elected as the first International President of CAI in 2024.

Skill Set

• Real Estate Management (Community, Property, Asset, Facilities Management)
• Business Transformation
• Customer Experience & Happiness
• Business Incubation & Success Coaching
• Training & Mentoring

Cecilia is a qualified Chartered Secretary from the Institute of Chartered Secretaries of India and has dual degrees in Commerce and Law. Having lived in India, Hong Kong, and the UAE, she has been based in Dubai for the past 25 years where she pioneered the region’s foray into the field of offshore incorporation. With extensive international experience, she has set up and consulted for scores of companies helping them set up robust business entities locally and internationally in full compliance with local and international law.

Cecilia is a sought-after speaker and trainer and has spoken at international conferences.

Skill Sets & Competencies

• Company incorporation in UAE Free Zones
• Company Incorporation in international tax-free jurisdictions
• Corporate Training

Vasudevan is an innovation-led thinker & strategist and an eminent keynote speaker, a Happiness Advisor and an Articulation Enabler, who has led teams solving complex business challenges for global conglomerates, government, and public sector corporations.

He comes with over 30 years of experience in general management roles in IT, Consumer Electronics and Durables with experience in various functional areas of business including Sales, Marketing, HR, Finance Management and Distribution Logistics.

Currently, he dons the cap of a consultant for many of the Executive Leadership across industries in the MENA region. He has helped solve some intricate business challenges for the Facility Management, call center operations, real estate customer journey processes and FMCG industries, especially during the testing COVID times.

Since Data is Vasu’s passion, he has been relentlessly campaigning for industry leaders to adopt a data-first approach. With the firm affirmation that only data speaks the truth, he has led many data consulting assignments, helping large businesses turn profitable.

A passionate storyteller, he also is eager to listen to people and uses these skills alongside a design thinking approach to solving complex business problems.

Skill Set

• Digital Transformation
• Master research
• Design Thinking for problem-solving
• Data Storytelling
• Creative Visualization
• Leadership Communications
• Coaching & Mentoring

Kirk Watilo is a highly respected professional who leads multiple fronts at the global Community Associations Institute (CAI). He devotes a significant portion of his time to training and facilitating learning programs at institutions around the world on subjects like finance, communications, governance, developer transition, and best practices.

Kirk has led management teams for communities with budgets exceeding USD 85 Million with thousands of homes and acres. A widely acclaimed subject matter expert in high management, Kirk’s UAE experience includes managing Motor City in Dubai and working with a large management firm. One major focus for Kirk has been to provide leadership and advice to Owners Association elected Boards as the communities begin their self-governance journey, transitioning from developer control.

Kirk holds a bachelor’s degree in Criminal Justice from California State University, Long Beach USA and a Master’s Degree in Public Administration with a certificate in Judicial Administration from the University of Southern California, USA. He sits on the Board of the Community Associations Institute – USA.

Skill Sets & Competencies

• Owners Association & Real Estate Management
• Public Administration
• Training & Mentoring

An Information Technology Leader with 30+ years’ expertise in managing ERP, Digital, CRM, BPM and Business Intelligence Solutions & command centers for multi-billion-dollar groups spanning various industry verticals like Malls, Real Estate, Entertainment, Property Management, Manufacturing, Engineering and Trading Enterprises.

Juzer is a strong believer in redefining the role of IT from Enabler to Driver by executing well-planned digital transformation initiatives for Business growth and market dominance. He has designed and executed Digital Transformation roadmap and execution for various industry verticals.

A 17-year veteran of Emaar Properties PJSC, he has:

• Program managed the IBM planning & Budgeting for Revenue, P&L, Balance Sheet & Cashflow across all the group entities of Emaar,
• Project managed the Ethereum Blockchain ERC tokens for Emaar Community Coin across Emaar Group,
• Developed and Implemented the Technology strategy and roadmap for Emaar Malls Group consisting of the Flagship Dubai Mall,
• Implemented the Malls Core Leasing & Revenue systems, Business Process Automation, POS Integrations with Retailers for Sales data capture, Computer Aided Facility management systems and Business Performance Dashboards & Insights
• Established a Malls Digital Platform to publish Retailers’ content, promotions and events seamlessly on websites, mobile apps and social media. Created a Self-service Retailer E-Services platform to connect 1400 retailers providing them with a host of information and transactional services.
• Managed Solutions for the Leisure & Entertainment Systems for Reel Cinema, Kidzania, Ice rink, Dubai Aquarium and Sega Republic and Burj Khalifa AT The Top Observatory & Ticket booking systems.

Skill Set

• Digital Strategy & Consulting
• IT Project management
• Industry-specific software evaluation & selection
• IT Solutions Audit
• Business Process Automation
• Web and Mobile development

Harinath is a trusted, & well sought-after IT Leader & a client Partner with deep domain, functional and technical expertise in specialist & mission-critical systems, ERPs, business transformations, value building, growth drives and creating an environment of continuous improvement. He also advises startups and research companies involved in the development of large-scale systems, R&D of embedded technology and in manufacturing shop floor automation (smart factory).

He is a professional graduate in Systems from the British Computer Society and an alumnus of MIT (Tackling challenges of Big Data), Harvard (HBX – Corex), IIM-Ahmedabad (General Management Program), and a Certified Business Analyst Professional, Product Management, SCRUM Alliance, SAP, IBM, Oracle, Sun, Apple, Amazon, Microsoft, and Linux.

His industry exposure ranges from aviation, transportation, logistics, healthcare, manufacturing, government and non-profits. He is an avid reader and a recognized contributor to academic research and thought experiments. He established industry and academic collaboration programs in many of his past organizations and is also a passionate evangelist of internship programs in the organization & in his projects.  Some of his recently completed prestigious projects by theme include –

Skill Set

• Digital Transformations and Strategic systems consulting
• Solutioning, designing & leading the implementation of large-scale systems
• Planning, managing and developing business cases
• Development of procurement strategies, requirement specifications & vendor evaluations
• Board-level communications, coaching & mentoring

Accomplished and analytical emergency management executive with over 24 years of experience in emergency management, evacuation planning and risk management within various markets. Proven track record of delivering pragmatic and innovative management solutions, ensuring operational excellence and meeting clients’ expectations.

Ability to adapt quickly to challenging environments and guide clients in the development of strategies to support the identification and response to potential threats that adversely affect their operations, occupants and branding.

Possess consistent/precise project planning and execution skills with a goal-oriented approach that ensures efficiency and success.

Jon has worked on some of the world’s most prestigious projects like Burj Khalifa, Downtown Dubai, Address Hotel Downtown, The Dubai Mall, Dubai Marina Mall, Dubai Marina Yacht Club, Dubai Polo and Equestrian Club, Montgomerie Golf Club,  GUST University-Kuwait, Loyola Marymount University, New York University,  United States Olympic Committee, Ports America, Lockheed Martin Aeronautics Company, Hard Rock Stadium, Los Angeles Memorial Coliseum, Bank of California Stadium, Mall of America.

P R O F I C I E N C I E S

Skill Set

• Risk Analysis
• Emergency/Crisis Management
• Evacuation Planning
• Safety and Health Planning
• Incident Response
• Business Continuity
• Incident Command Structure

Sajal is a Dubai-based qualified Chartered Accountant from India with over 13 years of practical professional experience in the field of integrated finance including Accounting, Auditing, Taxation (Direct & Indirect), Project Financing, Costing, Banking, and Treasury. During his practical exposure, he served diversified profiles in multiple industries from primary level to top managerial positions. He possesses strong skills to analyze financials, understands business and makes valuable additions to the systems and processes with long-term sustainable solutions. Some of the companies he served globally both in the capacity of an employee and a consultant were Eagle Hills Properties LLC, Drake & Scull International PJSC, Grand Hotel (India), Walmart India, Bharti Airtel, among others.

Sajal holds in-depth exposure in Taxation followed by a professional approach to serve companies with efficient taxation structure to ensure fully compliant with statutory obligations.

He is the author of the Middle East’s first book on VAT which was published and distributed in 2018.

Skill Sets & Competencies

• Accounting & Auditing
• Costs & Budgeting
• VAT related services
• Reviews & Due Diligence
• Training

Larisa has extensive experience and expertise in designing and applying Leadership, Development and Performance Management initiatives. Blending Neuroscience research with Emotional intelligence data, she specializes in delivering practical solutions aligned to business performance outcomes.

Within her leadership and development skills, she partners with leaders to connect strategy and culture. Her approach focuses on Mindsets, Emotional intelligence, Feedback, Collaboration, Language and Meaning, Motivation and Optimism. In her coaching practice, she brings Emotional Intelligence, Group Dynamics, Gestalt and Systemic Thinking approaches to individual, group and team coaching.

Skill Set

• Leadership development
• Employee Engagement
• Coaching & Mentoring

Haricharan is a certified Behavioural Trainer & a People Transformation Specialist delivering programs to facilitate positive learning outcomes leading to impactful performances. He comes with over 13 years of experience that started in Sales, Marketing Training and People Development. He has trained over 35,000 people so far covering sectors including Retail, Institutions, IT, Telecom, ITES, and Telecom Infrastructure Industries and has played pivotal knowledge management roles with companies like Nokia, Samsung, LG Electronics, DDF, Toshiba & Blackberry, Pure Gold, NIA(GREE), DAFZA, Mashreq Bank and more.

He leads the content transformation practice aimed at delivering greater Customer / Consumer Experience across different industries. Guiding and leading the content development of several technology product categories.

Haricharan also leads the Artificial Intelligence Knowledge Management practice to promote the adoption of AI and other progressive technologies across different industries.

Skill Set

• Detailed Research
• Creating Learning & Development strategies
• Talent Transformation
• Content Development & Transformation
• Strategy and Leadership Training
• Competency building and development